Privacy Policy

Privacy Policy for Kidney India Centre

Effective Date: August 5, 2025

Manipal kidney (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact number, email address, date of birth, and other details provided through appointment forms or contact inquiries.
  • Medical Information: Health-related information voluntarily provided for consultations or medical evaluations.
  • Technical Data: IP address, browser type, device information, and usage patterns collected through cookies and analytics tools.
  • Location Data: If permitted, we may collect location information to improve our services.

2. How We Collect Information

We collect information in the following ways:

  • When you fill out contact or appointment forms
  • Through phone calls, emails, or chats
  • From medical records or documents you provide
  • Automatically via cookies and website tracking technologies (e.g., Google Analytics)

3. Use of Your Information

We use the information we collect to:

  • Schedule appointments and provide medical consultations
  • Respond to inquiries and customer support requests
  • Maintain medical records as required by law
  • Improve our website and services
  • Send updates, health tips, and promotional messages (with consent)

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Healthcare professionals associated with your treatment
  • Third-party service providers (e.g., hosting or analytics) under confidentiality agreements
  • Government authorities or law enforcement if required by applicable law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is 100% secure. We encourage you to take precautions when sharing sensitive information online.


6. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Withdraw consent where processing is based on consent
  • Request deletion of your data, where applicable

To exercise these rights, please contact us at the email provided below.


7. Cookies and Tracking

We use cookies to enhance your experience on our website. You may choose to disable cookies through your browser settings, but this may affect certain functionalities.


8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”


10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Manipal kidney

Email: hello@manipalkidneyexpert.com